COVID-19 Update

Smith Pipe & Supply Inc. Employees, Customers, and Business Partners,

As more cases of coronavirus continue to be reported and additional states and local restrictions are put in place.  You may have heard that the entire State of California is has now issued a “Shelter In Place” notice. This notice requires all individuals living in the specified county to self-isolate in their place of residence with a few exceptions.

• To perform activities essential to health and safety
• To obtain necessary service and supplies
• To engage in outdoor activity, provided individuals comply with social distancing requirements
• To care for a family member or pet in another household
• To perform work providing essential products and services to an essential business

Things may change but as of today many of our customers fall into the “Essential Business” category especially important such as plumbers, city employees such as water departments, and farmers are specifically listed as an essential business. This order also extends this exception to businesses that supply other essential businesses with the support or supplies necessary to operate. We have been advised  that Smith Pipe & Supply Inc. meets the definition of an essential business due to our role supplying our customers with products and services. As a result, all of our branches and office buildings will remain open.

Our employee’s safety and health is our top concern. We have instituted many policies at all of our branches and Headquarters to protect our employees. These precautions include:

• Deep cleaning and sanitizing efforts in all common areas.
• Disinfecting procedures are in place in our stores. These procedures focus on high touch areas and ensure that these areas are completely sanitized between shifts.
• Protocols have been put in place to prevent non-essential personnel from entering our offices.
• We have banned business travel through the entire company 
• We have instituted a 14 day isolation protocell for any employee that travels to high risk areas.
• We have eliminated customers from entering our building (taking orders by phone, email, fax, and other non-person to person ways)
• To halt all Smith Pipe outgoing Sales Reps from going out and making “In Person Sales Calls” – All Smith Pipe Sales Rep. will stay in the branch until further notice
• Smith Pipe will NOT be accepting any Meetings from outside companies such as Manufactures, and Sales
• Continue to keep 6 feet distance between co-workers (employees are not allowed to enter into another employee’s office

We here at Smith Pipe are committed to providing the best possible support and service to our customers.  Please let us know if you have any questions.

As always, thank you for your business and support.